🛡️ Privacy Policy

Last updated: February 2026 · Taxi Albert — Brixen / Bressanone, South Tyrol, Italy

Your privacy matters to us. This policy explains what data we collect, why, and how you control it. We comply fully with the EU General Data Protection Regulation (GDPR).

👤 1. Data Controller

This website is operated by Taxi Albert, a licensed taxi & private transfer service based in Brixen / Bressanone, South Tyrol, Italy. For privacy enquiries: taxialbert51@gmail.com

📋 2. Data We Collect

• Contact data — name, email, phone number (collected via booking forms).
• Transfer details — route, date, time, number of passengers (used for service fulfilment).
• Technical data — IP address, browser type, and page visits via server logs.
• Preferences — language selection and dark / light mode saved in cookies.
• Reviews — name, country, star rating, and review text if you choose to submit a review.

⚙️ 3. How We Use Your Data

• To process and respond to transfer and tour booking requests.
• To communicate with you via WhatsApp, phone, or email regarding your booking.
• To improve website performance and overall service quality.
• To comply with legal, accounting, and tax obligations under Italian and EU law.
• To display your review on our website if submitted and approved.

ℹ️ We never sell, rent, or share your personal data with third parties for marketing or advertising purposes.

⚖️ 4. Legal Basis (GDPR)

• Consent — when you submit a booking form, review, or accept cookies.
• Contract performance — to fulfil the transportation service you requested.
• Legitimate interests — operating a safe, reliable, and professional taxi service.
• Legal obligation — accounting, invoicing, and compliance with Italian / EU law.

🗂️ 5. Data Retention

• Booking data — retained for up to 3 years to meet legal and accounting requirements, then securely deleted.
• Server logs — automatically deleted after 90 days.
• Cookies — expire within 1 year or when you clear your browser data.
• Reviews — retained while published on the website; deleted upon your request.

✅ 6. Your Rights Under GDPR

• Access — request a copy of all personal data we hold about you.
• Rectification — correct any inaccurate or incomplete data.
• Erasure — request deletion of your data (“right to be forgotten”).
• Restriction — ask us to pause processing of your data.
• Portability — receive your data in a structured, machine-readable format.
• Objection — object to processing based on our legitimate interests.

To exercise any of these rights, contact taxialbert51@gmail.com. We will respond within 30 days.

🔒 7. Security

• All data is transmitted using HTTPS (SSL/TLS) encryption.
• Access to personal data is restricted to authorised personnel only.
• Our WordPress platform is kept fully updated with security patches.
• No sensitive payment data is processed or stored on this website.

🔗 8. Third-Party Services

• Google Translate — for multilingual support. Google may set its own cookies. See Google’s Privacy Policy.
• WhatsApp (Meta) — if you contact us via WhatsApp, Meta’s privacy policy governs that communication.
• Google Analytics — if enabled, anonymised visitor statistics may be collected (IP addresses are anonymised).

📬 9. Contact & Complaints

For questions or data requests: taxialbert51@gmail.com

EU residents have the right to lodge a complaint with their national data protection authority. In Italy:

Garante per la protezione dei dati personali — garanteprivacy.it